This Privacy Policy describes how Erin Skilbrei Art ("the Site", "we", "us", "our") collects, uses, and discloses your personal information when you visit or use our services or make a purchase from shop.erinskilbreiart.com ("the Site") or otherwise interact with us regarding the Site (collectively referred to as "the Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take other steps as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, improve or enhance the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our website and services. When we use the term "personal information", we refer to data that identifies, relates to, describes, or could be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information You Provide Directly
Information you submit directly through our Services may include:
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Contact information including name, address, phone number, and email address
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Order information including name, billing address, shipping address, payment confirmation, email address, and phone number
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Account information including username, password, security questions, and other account security details
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Customer support information, including any communications you send us
Some features may require you to provide certain information. If you choose not to provide it, those features may not be available to you.
Information We Collect Automatically
We may automatically collect certain types of information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do so. Usage Data may include device and browser information, network connection data, IP address, and your interactions with the Services.
Information We Receive from Third Parties
We may receive information about you from third parties, including:
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Vendors and service providers supporting our Site and services, such as PrestaShop. You can read PrestaShop's privacy policy here.
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Payment processors collecting your payment details (bank account, credit/debit card, billing address) to complete your orders.
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Marketing partners and analytics providers using tracking technologies (pixels, beacons, SDKs, third-party libraries, and cookies) when you visit our Site, open our emails, or interact with our content or ads.
All third-party data is handled in accordance with this Privacy Policy. See also the section "Third-Party Websites and Links".
How We Use Your Personal Information
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To Provide Products and Services: To fulfill our contract with you, including processing payments, handling orders, account notifications, shipping, returns, and exchanges
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Marketing and Advertising: To send promotional messages via email, SMS, or mail, and to tailor ads on our site and others. If you are in the EEA, this is based on our legitimate interest in promoting our products under Art. 6(1)(f) of the GDPR
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Security and Fraud Prevention: To detect and investigate fraudulent or illegal activity. You are responsible for keeping your login credentials secure. If you believe your account is compromised, contact us immediately
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Customer Support and Improvements: To provide support and improve our services, based on our legitimate interests under Art. 6(1)(f) GDPR
Cookies
We use cookies to operate and improve the Site and Services (e.g., remembering preferences), for analytics, and to personalize ads. See our separate cookie notice for details. Most browsers accept cookies by default, but you can change settings to remove or block them. Blocking cookies may impact functionality or access to parts of the Services.
How We Share Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
| Category of Information | Categories of Recipients |
|---|---|
| Identifiers like contact and account details | Vendors and service providers (e.g., IT, payment, shipping, analytics, customer support) |
| Commercial info like order data and support info | Business and marketing partners |
| Internet activity like usage data | Affiliates and contractors |
| Geolocation data based on IP or technical means | Business partners and analytics providers |
We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics.
With your consent, we may share personal information for marketing and advertising purposes.
Third-Party Websites and Links
Our Site may link to websites or platforms not controlled by us. We are not responsible for the privacy or security of such websites. Information you share on social media or public forums may be visible to others and not covered by this policy. The presence of such links does not imply our endorsement.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has shared information with us, please contact us to request deletion. We do not knowingly "sell" or "share" data of individuals under 16.
Security and Data Retention
No system is completely secure, and we cannot guarantee the safety of information during transmission. We recommend not sharing sensitive info via insecure channels.
We retain your data as needed to maintain your account, deliver services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the following rights:
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Right to access your personal data
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Right to request deletion
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Right to correct inaccurate data
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Right to data portability
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Right to opt out of "sale", "sharing", or targeted advertising
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Right to restrict processing
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Right to withdraw consent
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Right to appeal a decision or file a complaint
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Right to manage marketing preferences
You can exercise these rights through our Site or by contacting us. We may need to verify your identity. You can also appoint an authorized agent to act on your behalf.
We will not discriminate against you for exercising your rights.
Complaints
If you have concerns, contact us first. If unresolved, you may contact your local data protection authority. EEA residents can find their authority here.
International Users
We may transfer, store, and process your data outside your country. For data transfers out of Europe, we use appropriate safeguards such as Standard Contractual Clauses or other recognized mechanisms, unless transferring to a country deemed adequate by the EU.
Contact Us
If you have questions or wish to exercise your rights, contact me at:
📧 shop@erinskilbreiart.com
📍 Erin Skilbrei Art, c/o Kampen Hageby 40, 0655, OSLO, NORWAY
Unless otherwise stated, we are the data controller of your personal information under applicable data protection laws.